North West Air Ambulance HEMS & Major Trauma Data Analyst

at  Lancashire Teaching Hospitals NHS Foundation Trust

A rare and exciting opportunity has arisen for a highly motivated individual to join our highly successful Major Trauma Service at Lancashire Teaching Hospitals (LTH).
Working closely with key contacts from LTH and North West Air Ambulance (NWAA) you will be responsible for supporting a patient liaison service and the completion of data submissions into the NWAA HEMS database and the National Major Trauma Registry (NMTR), using a wide range of data sources, and will support audit within the Major Trauma Service.
The Major Trauma Service at the Royal Preston Hospital provides critical life and limb saving treatment for patients who have sustained serious traumatic injuries. As the regional Major Trauma Centre (MTC) we operate within the Lancashire and South Cumbria Major Trauma Network and work collaboratively with pre-hospitals service to ensure our patients receive the best possible care and outcome.
We are looking for a detail-oriented individual to undertake the daily review, completion, and update of the Helicopter Emergency Medical Service (HEMS) and National Major Trauma Registry (NMTR) databases. In this role, you will ensure our data submissions are accurate, robust, and submitted within defined timeframes.
You will work closely with key contacts at Lancashire Teaching Hospital (LTH) and North West Air Ambulance (NWAA) and will provide an effective communication link between the teams to ensure the liaison role is fulfilled and administrative duties are completed. You must be able to interrogate NWAA and LTH systems/databases to extract the necessary information for accurate and robust HEMS and NMTR data submissions.
Additionally, you will be integral in identifying new patients each day and promptly notifying the clinical teams at LTH. Your efforts will ensure the HEMS and NMTR databases remain current and comprehensive, reflecting the latest patient information.
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.

• Maintain effective working relationships with key contacts at LTH and NWAA in order to progress processes/role/service.
• Be a point of contact for enquires relating to the NWAA liaison role facilitating communication and information flows between patients/families and the clinical teams at LTH/NWAA, initiating and supporting the response to correspondence and resolving enquires.
• Maintains patient confidentiality at all times in adherence with current information governance legislation. Keeps up to date with mandatory IG training.
• Create audit reports for presentation at meetings (as annual audit programme), a ccess of databases and other LTH and NWAA systems to complete accurate and robust HEMS and NMTR data submissions.
• Investigate and respond to incidents and complaints as required taking action where necessary, with reporting to line manager.

Please see attached Job Description for more details

• Maintain effective working relationships with key contacts at LTH and NWAA in order to progress processes/role/service.
• Be a point of contact for enquires relating to the NWAA liaison role facilitating communication and information flows between patients/families and the clinical teams at LTH/NWAA, initiating and supporting the response to correspondence and resolving enquires.
• Maintains patient confidentiality at all times in adherence with current information governance legislation. Keeps up to date with mandatory IG training.
• Create audit reports for presentation at meetings (as annual audit programme), a ccess of databases and other LTH and NWAA systems to complete accurate and robust HEMS and NMTR data submissions.
• Investigate and respond to incidents and complaints as required taking action where necessary, with reporting to line manager