NSI - Business Analyst / Insurance Specialist - FR/EN
at NSI
Luxembourg, Canton Luxembourg, Luxembourg -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 19 Jan, 2025 | Not Specified | 19 Oct, 2024 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION
To reinforce our teams, we are looking for a Business Analyst/Insurance Specialist speaking French and English.
Responsibilities:
- Contribute actively to all events of the sprints by asking, answering, and challenging
- Undertake data analyses and interviews and introduce measuring instruments to understand how to improve the customer journey
- Ensure all suggestions for improvements and solutions are validated by data
- Optimize processes in a customer friendly way to maximize customer and business value
- Truly understand your products, services, and customer processes end-to-end and you keep this knowledge up to date
- Have deep understanding of the customer journey by monitoring customer satisfaction, availability, costs/revenue, and process quality
- Can be involved in resolving customer complaints & incidents
- Develop new techniques, new products & process and improve current ones by applying your expertise
- Apply expert distribution knowledge to develop new and improve current distribution practices that set market standards
- Could be external speaker and contribute to industry knowledge
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
Business Analysis
Graduate
Proficient
1
Luxembourg, Luxembourg
