NSI L1 Operations Analyst @MMCTech
at MMC Corporate
Cluj-Napoca, Cluj, Romania -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 02 Dec, 2024 | Not Specified | 06 Sep, 2024 | 5 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Job Description For Posting
Responsibilities:
As NSI Operations Level 1 your primary responsibility is to:
- Provide technical escalation in a 7x24 x365 Operations L1 team, leveraging operations management tools such as Datadog, Logicmonitor, BigFix, Alertsite, xMatters Netbackup and other misc. IT toolsets.
- Increase system stability and expand the group’s services by offering a vastly improved level of service with respect to System Hosting, Network Operations, and Cyber Security Operations;
- Monitoring for incident management in all three facets of level 1 operations, completing changes to the environment and providing escalation to various teams in the infrastructure organization;
- Troubleshooting escalated issues and working with Shift Managers on escalated issues;
- Cover Network, Server and Cybersecurity level 1 support across the organization;
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
IT Software - Network Administration / Security
Other
Graduate
Computer or network science or related field from an accredited college/university or equivalent combination of education training and experience
Proficient
1
Cluj-Napoca, Romania
