Nursing Unit Assistant, Provincial Assessment Centre - BC Mental Health & S

at  PHSA

WHAT YOU BRING

Qualifications

• Grade 12, medical terminology and graduation from a recognized Nursing Unit Clerk program plus one (1) year recent, related experience or an equivalent combination of education, training and experience.

Skills & Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to keyboard 45 w.p.m.
• Ability to organize work.
• Ability to operate related equipment.
• Ability to utilize a variety of computer software applications.
• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

WHAT WE DO

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.
BCMHSUS is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCMHSUS are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

• Provide receptionist functions by performing duties such as greeting visitors and clients, answering telephones, providing information and/or forwarding to appropriate team members as required.
• Receive incoming/outgoing material by methods such as sorting, directing and prioritizing mail for the attention of the Manager or staff; responds to routine enquiries by drafting correspondence for signature.
• Maintain and assemble client charts by performing duties such as receiving admissions documentation, creating charts using appropriate forms/layouts, inputting client data, and transcribing information into relevant systems. Attach documents to charts such as laboratory and special examination reports, and dismantle charts for Health Records upon client discharge.
• Transcribe physicians’ orders according to established procedures and perform the necessary follow up action.
• Schedule, book, and coordinate client appointments by receiving appointment requests, making/adjusting arrangements as directed, and notifying required personnel. Maintain client appointment schedules by arranging and confirming appointments.
• Arrange transportation for clients as required for discharge, transfer, appointments and/or outings. Provide messenger/escort services by methods such as obtaining rush supplies/pharmaceuticals/lab specimens and delivering client mail.
• Receive, record, and transmit test results/medical information to physicians, nursing staff and other personnel as necessary and in accordance with established procedures.
• Perform related clerical duties such as data entry, word-processing documents, setting up and maintaining various filing systems, compiling, preparing and maintaining statistics such as daily census, producing reports, delivering and picking up items, and maintaining departmental levels of stationery and equipment maintenance.