NZ Steel Site Facilitator - Waiuku, Auckland

at  Motion New Zealand Limited

ABOUT US

Motion Australia is the leader in the distribution of Bearings, Power Transmission, Driveshafts, Hose & Fittings, services and repairs, and industrial supplies to engineering, mining, transport, defence, manufacturers, civil infrastructure, and the trades, serviced by our 70 plus strategically located Branches around Australia.
Motion is part of a Global family with operations across Australia, New Zealand, Indonesia, Singapore, North America and Europe.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons

To provide customer service excellence and fulfil our promise of immediate response to requests for goods and services to meet the required timeframes.
The NZS Site Facilitator assists with the daily activities of the on-site stores which includes the checking and ordering of goods, labelling, storage of goods and stocktaking.

They facilitate any enquiries for product and services from the customer and process these requirements. The Manager may assign other duties from time to time, to ensure the continuous operation of the business.

• Facilitate all enquiries for goods and services from the customer.
• Maintain the engineer’s stores to a standard that meets with BES and customer expectations.
• Replenish the engineers stores and vending machines to required stock levels.
• Assist with stocktakes.
• Complete any administration tasks.
• Assist with customer training for any on site technology key to the operation of the store and its issue processes.
• Foster a customer-focused working environment, embrace clear responsibilities and expectations.
• Adhere to all relevant company policies and procedures including Health & Safety, Motor Vehicle, BES Dress Standards and ISO Quality Systems.
• Ensure you understand customer needs and deliver the expected outcomes.
• Regularly provide feedback on work processes for areas of improvement.
• Unlimited access to webinars, training events and courses; we promote a culture of continuous learning and assisting you to reach your full potentials.
• Recognition programs and incentives for your performance
• Excellent work environment and team culture
• Access to attractive retail discount and earn cashback.
• 1 paid Volunteer Leave Day per calendar year
• Parental leave top-up allowance
• Employee Assistance Program with access to mental health and well-being support initiatives including confidential counselling services.