O2C Collections Analyst with Polish language

at  Sanofi US

Budapest, Közép-Magyarország, Hungary -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Jan, 2025Not Specified20 Oct, 2024N/AMicrosoft Office,Polish,Communication Skills,Customer Service,External ClientsNoNo
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Description:

Job title: O2C Collections Analyst
Location: Budapest, Hungary
Flexible working: 60% home, 40% office
Job type: Permanent, Full-time

Responsibilities:

  • Deliver collections management services to SBO
  • Review AR ageing reports
  • Perform collection and dunning from the related system, determining appropriate escalations and follow-up actions as per the defined process
  • Manage dispute and claim processes, including qualifying, creating disputes identified by Ci2C, and resolving disputes under Ci2C responsibility
  • Contribute to business and customer collection strategy reviews, preparing KPI reports on a weekly/monthly basis
  • Build expert knowledge of scope activities, local entity knowledge, and serve as a super-user; coach junior analysts while proactively anticipating operational issues
  • Participate in process improvement and automation initiatives, identifying opportunities to eliminate redundant tasks and ensure smooth transitions


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Financial Services

Accounts / Finance / Tax / CS / Audit

Finance

Graduate

Proficient

1

Budapest, Hungary