Observability Solutions Engineer

at  CVS Health

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

THE OPPORTUNITY:

We are seeking an Early Career Observability Solutions Engineer to join our dynamic team. This role is ideal for recent graduates or early career professionals with a strong foundation in software development and a keen interest in observability and monitoring solutions. You will play a vital role in supporting our observability initiatives, ensuring our systems are reliable and performant as we scale to meet the needs of our users.

REQUIRED SKILLS:

• 3+ years of experience and basic understanding of observability, monitoring, and performance management concepts for distributed systems.
• Strong communication and interpersonal skills, with the ability to engage effectively with technical teams and business stakeholders.
• A proactive approach to problem-solving, with a willingness to learn and adapt to new challenges.
• Ability to work collaboratively in a team environment, contributing to complex goals with accountability and integrity.
• Familiarity with modern observability tools (e.g., Prometheus, OpenTelemetry, AppDynamics, Splunk, Clickhouse) and practices.
• Exposure to both legacy systems and modern cloud-native technologies (e.g., Kubernetes, microservices).
• Basic project management skills, with an eagerness to learn and grow in this area.
• Familiarity with automation concepts and tools (e.g., Ansible, Jenkins, Python) is a plus.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS:

• 1-2 years of experience in IT operations, system administration, software development, or a related field, preferably through internships or academic projects.
• A degree in Computer Science, Information Technology, Data, Engineering, or a related discipline.

EDUCATION-

Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)

• Assist in the development and implementation of observability solutions for both legacy and modern infrastructures.
• Support the deployment and integration of observability tools and platforms, contributing to monitoring, logging, tracing, and alerting capabilities.
• Collaborate with cross-functional teams, including IT, engineering, and product management, to identify key performance metrics and establish monitoring frameworks.
• Participate in continuous improvement initiatives, leveraging data-driven insights to enhance system reliability and user experience.
• Help identify automation opportunities that contribute to a Software Defined Infrastructure.
• Stay updated on emerging trends and technologies in observability, and contribute ideas for best practices and innovations.
• Ensure compliance with industry standards and regulations, particularly those related to data privacy and security in the healthcare sector.