Occupational Health Admin Team Leader & Business Development Support

at  Imperial College Healthcare NHS Trust

ICH understands the importance of ensuring good staff health and wellbeing, to individual and Trust success, and ultimately to positive patient outcomes and has invested significantly in its in-house OH Service
In this role, your management skills and service delivery expertise will ensure that ICHNT OH Department delivers an efficient and effective OH Admin Service; one which leads to all Service Users experiencing excellent customer service.
You will act, and support others to work, in a manner that reinforces the Department’s quality standard and the achievement of the service delivery indicators.
As a line manager you will build team competence, provide direction to enable appropriate staff–task allocation, and drive service delivery improvements.
In partnership with the Customer Service & Business Development Manager, you will play an important role in maintaining current and building new 3rd party customer relationships.
Provide leadership within the OH Team in the identification, review, allocation,
overseeing and monitoring of the departmental administrative activity, necessary for
Occupational Health to deliver services and meet service demand.
Responsible for ensuring the smooth day-to-day running of the administrative aspect of the Trust OH Service. Through the line and resource management, of the Administrative
Team, in partnership with the multidisciplinary team members, play a pivotal role in ensuring that the Trust and fee-paying clients receive an efficient and effective service, that meets their needs and is compliant with ICHNT OH policy and procedures and service delivery performance indicators.
To ensure transactional activity, necessary for all OH activities, is undertaken in a
manner that is effective and efficient, avoids duplication, embraces e-enablement, is
evidence based and protects client confidentiality.
To ensure that OH Service administration activity data is recorded, in real time, accurately and consistently, collected, collated, analysed, and acted on, to the benefit of service improvement.
As a line manager, to provide leadership, direction, guidance, and development to the administrative team, growing individual and function competence and service delivery improvements.
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert

Please refer the Job description for details