Offer Manager/Product Manager

at  Schneider Electric

Job Description:

WHAT QUALIFICATIONS WILL MAKE YOU SUCCESSFUL?

• Fluent in oral and written communication in English. This is mandatory as the role involves coordination with global teams.
• Data center products and system specifications, configurations and working principles
• Knowledge of customer application needs and challenges in data center and industrial applications.
• Strong quantitative, analytical, and organizational skills.
• Ability to work in dynamic international environment and manage through influence.
• Manages multiple and conflicting priorities and effectively prioritizes tasks in a fast-paced work environment.
• Ability to analyze data, draw conclusion and work with multiple stake holder to drive the agenda.
• Comfortable and effective in public speaking presenting data and technical information in front of large groups of people and senior management.
• Must be able to learn and be comfortable in working in often process driven environment.
• Strong team player to demonstrate leadership and achieve results.
• Strong verbal and written communication skills
• Engineering graduate (Mechanical / Equivalent); MBA is a plus
• Overall min 8-10 years of experience in product management, business development and similar techno-commercial roles.
• Min 3-5 years of experience in Data Center Cooling industry in techno-commercial roles
• International work experience and flexibility to collaborate with global teams in various time zones, the role requires frequent domestic and international travel.
  Qualifications:

Customer Experience:

• Gather insights from our customer personas and by applying consistent practices to support a consistent customer experience and a seamlessly integrated customer journey.
• Regularly conduct Voice of Customers
• Collaborate with Regional and Country teams to collect information and requirements to define differentiated offers to deliver value to the Customers.
• Drive creation and management of solution design, configuration tools, digitized Service to propose a Best-in-Class Experience to our Customers

Product Information Management:

• Lead the Data Management process of Cooling LOB with Systems using the various Offer Creation Tools
• Support Launch Process for key offer releases

Market Analysis:

• Regularly conduct the competitive analysis of product portfolio and of the needs for offer enhancement to keep the offer competitive and monitor cost trend.
• Conduct Win / Loss Analysis.

Customer Experience:

• Gather insights from our customer personas and by applying consistent practices to support a consistent customer experience and a seamlessly integrated customer journey.
• Regularly conduct Voice of Customers
• Collaborate with Regional and Country teams to collect information and requirements to define differentiated offers to deliver value to the Customers.
• Drive creation and management of solution design, configuration tools, digitized Service to propose a Best-in-Class Experience to our Customers.

Offer Creation and Other tasks to manage:

• Understand and capture customer needs and define new offer scope and specifications in alignment with market needs and company strategy.
• Identify market trends, disruptions and opportunities that can impact offer performance and drive initiatives to capitalize on it.
• Execute offer creation Projects to meet customers’ demands, in coordination with all T&E Teams (Engineering, Industrialization, Category Management, Marketing, Quality)
• Develop detailed requirements for new Products and Offer Specifications and ensure that they are in line with market requirements, Voice of Customer, and company strategy.
• Launch new offers, manage launch performance, and achieve offer program objectives.
• Price positioning and geographies to capture offer value and ensure competitiveness.
• Develop offer competency within commercial teams through training and workshops
• Manage resolution of offer issues – technical and commercial.
• Provide product specific strategic direction to the sales team globally through development and deployment of offer strategy plan/playbook.
• Provide regular updates to the management on product line performance and initiatives.
• Support on sales tools creation for new and existing products including.
• Support on specific projects for Global strategic accounts.