Office Administrative Assistant

at  Crimson Education

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?
Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized education and technology, we can transform students into the world leaders of tomorrow. We’re now in 28 markets and have an ambitious team of 700 that’s rapidly expanding across the globe. Our tech platform connects 3000 tutors/mentors to students aiming to achieve admission and scholarships to top universities or their dream career pathway.

WHAT SKILLS AND EXPERIENCE ARE REQUIRED?

• Proficient in English - Spoken/Written
• Experience in Customer Service, Customer Success
• Proven experience in a sales support or administrative role, preferably in a sales or customer service environment.
• Proficiency in Google Docs, Sheets, Slides and CRM software is a plus.
• Excellent communication skills, both verbal and written.
• Strong organizational and multitasking abilities, with keen attention to detail.
• Ability to meet deadlines and work effectively in a fast-paced, team-oriented environment.
• Prior experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms will be advantageous

TO SUPPORT OUR STUDENTS, WE HAVE BUILT / PURPOSE OF ROLE

The ideal candidate will be able to build rapport easily, be customer-obsessed, and have a growth mindset. This is a hybrid full-time position, based in Singapore. Regret that we are unable to offer visa sponsorship for this role.

WHAT ARE THE MAIN RESPONSIBILITIES FOR THIS ROLE?

• Office Maintenance: Oversee general office management, including ordering supplies, filing and storage systems, and workspace cleanliness
• General Administration: Assist with other administrative tasks, such as scheduling meetings, minutes taking, coordinating delivery of goods and services and slide update
• Executive Assistant: Oversee tasks and preparation of documents as requested, assist with special projects or other duties as assigned
• Reporting and Documentation: Generate reports and extract data pertaining to leads from both event and non-event sources. Sort and extract data from event reports and registration lists
• Sales Support: Including (but not limited to) generating service agreements and Customer Relationship Management (CRM) processes
• Marketing Support: Including (but not limited to) purchasing of collaterals, payment processing, research information as needed, event logistics and social media management support