Office Administrator/Call Centre Assistant

at  AUTOCRAFT RECOVERY LTD

Autocraft Recovery is one of the leading 24 hour Roadside Assistance and specialist Recovery companies in Ireland. We service and assist customers with anything from filling up with the wrong fuel, to recovering vehicles from, or to, anywhere within Europe.
.We are now hiring for an Office Administrator/Call Centre Assistant. Work hours are 9am to 5pm Monday to Friday. This role will be based at our main depot located at Rahealy, Ardrahan, County Galway. Upon applying for this role please indicate your availability for an interview.

ESSENTIAL REQUIREMENTS

• Previous customer service experience essential.
• Must have strong data entry and IT skills.
• Strong Excel skills (Min 2-year experience).
• Fluent in English.
• Driving Licence and ability to commute to work is required.
• Previous Experience in the Motor Industry is preferred.
• Experience in Customs Clearance is an advantage.

• General Office Administration duties, including answering telephone calls, monitoring e-mails, monitoring and updating company systems.
• Route Planning and service scheduling.
• Credit Card processing and statement checking
• Dealing with customer/supplier queries.
• Processing weekly supplier invoices, receipts & payments.
• Invoicing to our customers using both Microsoft Excel and our own computer systems.