Office Administrator

at  PearlCare

• Working in a gorgeous, quaint care home - Brantley Manor
• £500 refer a friend scheme*
• On-going training & support
• Free meals, beverages & uniform
• A rewarding job you will love
• Free onsite parking
  JOB PURPOSE: To manage the administrative procedures within the home alongside the Home Manager and to provide reception cover, promoting the home and company to potential customers, appropriate authorities and colleagues in a caring and professional manor. Assist the manager for the day-to-day running of the Care Home, and ensure that all Company policies and procedures, and all legal requirements, are adhered to within the defined timescales.

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

• NVQ Level 3 or equivalent in administration
• Previous administration experience
• GCSEs or equivalent including Maths and English
• Recruitment and selection inc HR
• Computer Skills – Microsoft office applications
• Satisfactory Enhanced Disclosure Barring System check (DBS)
• Satisfactory Independent Safeguarding Authority check (ISA)
• C.Q.C awareness and Social Services/ Contracts & Monitoring

Desired:

• Ability to communicate effectively at all levels
• Experience in working within this sector
• Motivated and able to work to deadlines in a busy environment

Administration:

• Reception / Entrance area is tidy and information displayed is up to date and available, and creates an impression.
• Visitors are made to feel welcome and the visitor’s book is completed.
• To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manor, being aware of the need to maintain confidentiality at all times regarding staff and residents.
• Liaise and build relationships with relatives, residents, professional service providers and visitors.
• Comfort relatives at times of distress ensuring that they receive privacy and empathy
• Undertake the position of appointee for residents without a living next of kin or any other person willing to accept the responsibility.
• To perform secretarial / clerical duties as required by the Company/ Manager
• To ensure all correspondence received is date stamped and receives prompt attention.
• To ensure that the homes filing system is maintained accurately and promptly.
• Ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a service.
• To provide administrative and clerical support and other support as may be requested from time to time by the Manager, Regional and Head office.
• Letter writing, or minutes of meetings along side action plans
• Activity posters and event planning for the months ahead, also helping to arrange events coming into the home.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Pearlcare reserves the right to amend this Job Description from time to time, according to business needs. Any changes will be confirmed in writing. Please note that you share with Pearlcare the responsibility for making suggestions to alter the scope of your duties and improve the effectiveness of your post.
Job Type: Full-time
Pay: From £12.40 per hour

Benefits:

• Discounted or free food
• Free parking
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Work Location: In perso