Office Administrator

at  Perfectly Green Limited

JOB OVERVIEW

To provide a professional and efficient sales-based customer service for all incoming enquiries by ascertaining customer requirements, providing product information, quotations, sales orders and timely follow-up correspondence
To use Business Central to accurately record customer orders and Excel to manage delivery dates and payments
To contribute to a calm, professional and efficient working environment and maintain a professional company image at all times through e-mail, in-person and telephone interactions

SKILLS

• To possess a good level of customer service experience
• To have knowledge and experience of using Microsoft Business Central (Ideal), Excel and Outlook
• To have a thirst for understanding the products and marketplace
• To manage workload effectively, efficiently and with an attention to detail
• To have a flexible and “can do” attitude
• To approach the role in a calm, organised and professional manner
• To be personable and have an ability to communicate at all levels
• To have the ability to work independently as well as part of a team in a fast-paced environment
  If you are a proactive individual looking to contribute positively to our office environment while enhancing your administrative skills, we encourage you to apply for this exciting opportunity as an Office Administrator
  This is a seasonal business, with our peak times of the year being April - September
  Job Types: Permanent, Zero hours contract
  Pay: £12.21 per hour
  Expected hours: 10 – 37.5 per week

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (required)
• Administrative: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 24/01/2025
Reference ID: PER01
Expected start date: 03/03/202

• To manage and process sales orders via e-mail, telephone, website and walk-in customers
• To take payments by credit card using an online payment portal
• To produce delivery notes and e-mail customers their invoices relating to current orders
• To arrange for samples to be sent to prospective customers, where appropriate
• To provide product information, prices, quotations and sales orders, where appropriate
• To refer prospect enquiries to the relevant team member
• To refer installation leads / enquiries to the relevant team member
• To deal with any customer queries via e-mail, telephone or general correspondence
• To maintain accurate office records
• To welcome and manage ‘walk- in’ customer sales
• To have a flexible approach and undertake any other reasonable tasks as requested by a Director or Manager