Office Assistant

at  Advance Rehab

Overview:
Clinic: Advance Rehabilitation Physical Therapy
Position: Office Assistant
Location: Fernandina, Florida
Employment Type: Full-Time
Experience: 1+ Year Preferred

ABOUT US:

Advance Rehabilitation is dedicated to becoming the leading physical therapy provider in the southeast, offering services including industrial rehabilitation, athletic training, and sports medicine.
We are currently seeking a motivated Office Assistant for our Frenandina Beach, FL clinic who is passionate about orthopedics and eager to grow professionally. At Advance Rehabilitation, you’ll join a team that’s committed to inspiring patients, team members, and our community to achieve a life of joy and wellness.

OFFICE ASSISTANT REQUIREMENTS:

• High school diploma or equivalent
• Minimum of one year of experience in a medical front office role
• Strong communication and customer service skills
• Proficiency in Microsoft Word and Excel; experience with medical software is a plus
• Flexible availability and the ability to adapt to changing schedules
• Strong attention to detail and organizational skills
• A positive and proactive team player focused on delivering outstanding service
  Advance Rehabilitation’s mission is to provide the highest quality rehabilitation services in a cost-effective and time-efficient manner while providing excellence in customer service to our clients. Our core values serve as a foundation for all our efforts.

Every activity in the organization reflects these seven core values:

• Talent Development
• Honesty
• Relationships
• Innovation
• Vision
• Execution
• Service

Our clinics provide a high energy and highly rewarding work environment where you can grow, learn, and earn competitive compensation.

• Greet and assist patients as they arrive, ensuring a welcoming and efficient check-in process
• Manage scheduling and appointment booking to optimize patient flow and clinic operations
• Handle patient inquiries and resolve issues in a professional and courteous manner
• Maintain electronic medical records and patient charts, ensuring accuracy and confidentiality
• Coordinate with healthcare providers, insurance companies, and other stakeholders to facilitate smooth interactions
• Monitor and manage office supplies and equipment inventory
• Prepare and process necessary paperwork and reports
• Support office staff and provide training as needed
• Ensure compliance with HIPAA regulations and other healthcare standards