Office Assistant

at  Cascade Glass 2006 Ltd

Cascade Glass LTD has been a trusted leader in the glass industry for over 70 years. Specializing in custom glass showers, mirrors, fireplace glass, and interior glass projects. We take pride in delivering high-quality, personalized service to our customers. As a family-owned business, we are committed to excellence and are looking to expand our team with an Office Assistant to support our growing operations.

POSITION OVERVIEW:

We are seeking a highly organized and detail-oriented Office Assistant to join our team. This is a temporary, full-time position for 1 year. In this role, you will be a key point of contact for our customers, assisting with phone and email communication, managing administrative tasks, and ensuring smooth office operations. If you are proficient in Microsoft Office Suite and have excellent attention to detail, we encourage you to apply!

SKILLS & QUALIFICATIONS:

• Strong attention to detail is essential.
• At least 3 years of office experience, preferably in a customer service or administrative role.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Adobe).
• Excellent verbal and written communication skills.
• Ability to prioritize tasks, manage multiple responsibilities, and work efficiently in a fast-paced environment.
• Positive, team-oriented attitude, with a willingness to contribute to a family-run business.
  Job Types: Full-time, Temporary, Contract
  Contract length: 12 months
  Pay: $20.00-$23.00 per hour

Schedule:

• 8 hour shift

Education:

• Secondary School (required)

Experience:

• administrative assistant: 3 years (preferred)
• receptionist: 3 years (preferred)

Work Location: In person
Expected start date: 2025-02-1

• Customer Service: Answering phones, addressing customer inquiries, and providing excellent service regarding our custom glass solutions, including shower stalls, mirrors, fireplace glass, and interior glass walls.
• Email Correspondence: Managing and responding to customer emails in a professional and timely manner. Creating quotes through email, over the phone and in person.
• Administrative Support: Scheduling appointments, managing orders, and maintaining customer records.
• Document Handling: Preparing quotes, invoices, contracts and other important documents with accuracy and attention to detail.
• Office Organization: Ensuring the office is organized, handling office supplies, and supporting various administrative tasks as needed.