Office Assistant-Clinical Support Clerk -Adult Partial Care

at  South Jersey Behavioral Health Resources Incorporated

CLINICAL SUPPORT CLERK- ADULT PARTIAL CARE PROGRAM - SOUTH JERSEY BEHAVIORAL HEALTH RESOURCES

SOUTH JERSEY BEHAVIORAL HEALTH RESOURCES, INC. (SJBHR), a 501(c) (3) which may qualify for Public Service Loan Forgiveness. Is a community-based mental health organization dedicated to providing quality behavioral health services since 1984. We offer a robust benefits and time off package.
The Adult Partial Care Program is currently seeking an individual to serve as a full-time clinical support clerk. The individual will be responsible for all front desk and medical records operations and for performing customer service and administrative tasks to support the delivery of clinical services to consumers attending Adult Partial Care.

REQUIREMENTS:

• High school diploma or completion of GED.
• five years experience in clerical duties, electronic health documents and administrative tasks is required.
  SJBHR, Inc. IS A CULTURALLY INCLUSIVE, EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Under the supervision of the Program Manager or designee, the clinical support clerk displays appropriate customer service related skills and presents with a pleasant and courteous demeanor while assisting consumers and visitors.
Answers phone appropriately, schedules appointments as needed, forwards incoming calls to the appropriate locations and documents messages as needed.
Gathers and/or verifies demographic and insurance information.
Collects fees/co-pays.
Assists consumer with completion of new intake paperwork.
compiles new charts and pulls charts.
Reconciles consumer accounts and performs necessary follow-up activities to resolve outstanding balances