Office Clerk

at  Catholic Charities of LA

Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.
The person in this role is responsible for providing clerical support to Agency staff, including taking and delivering of messages, providing information to callers, creating and maintaining files and office supplies, preparing and sorting mail, typing, proofreading, and other general clerical work.

QUALIFICATIONS:

• Completion of high school or equivalent.
• Six to twelve months of related experience.
• Operate standard office and word processing equipment and a computer.
• Type at a speed sufficient to meet position requirements.
• Operate telephone equipment.
• Maintain accurate and orderly records.
• Communicate effectively in written and oral form.
• Handle public contact effectively.
• Develop and maintain effective working relationships.
• Display sensitivity, tact, and responsiveness in various situations and needs.
• Office methods and procedures.
• Foreign language usage, grammar, spelling, and punctuation may be required.

• Receives calls and inquiries, provides information, and makes proper referrals.
• Greets public and guests and directs to proper destinations.
• Types reports, memos, vouchers, and correspondence.
• Performs word processing and other computer-related work.
• Processes incoming and outgoing mail.
• Prepares and maintains files.
• Photocopies correspondence, memos, reports, etc.
• Completes forms and records.
• Maintains adequate office supplies.
• Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
• Performs related duties as required.