Office Clerk I (Receptionist)

at  Morgan State University

JOB SUMMARY

The Office Clerk will coordinate and manage the various daily task/operations for four internal offices from a front facing (Reception Area). The Office Clerk will also provide exceptional customer service, greeting students and parents.

EDUCATION:

The successful candidate must have a High School Diploma or GED.

EXPERIENCE:

At least one (1) year of clerical work experience is required.

KNOWLEDGE, SKILLS & ABILITIES

• Customer Service Oriented
• Work well in active high pace environments
• Communication skills
• Interpersonal Communications
• Organizational Skills
• Typing/Data Entry
• Computer Skills
  Posting Detail Information

DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service at all times
• Professionally administer task protocols and facilitate an respectful and receptive environment in the lobby area at all times
• Provide human/public relations for the Office of Residence Life & Housing
• Answer incoming telephone calls, responds to inquiries and document visitors to the office;
• Responds to inquiries from students regarding housing facilities, costs, fees, and application process
• Other duties as assigned.