Office Clerk

at  Mid Michigan Community Action Agency

Muskegon, Michigan, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate22 Nov, 2024USD 14 Hourly28 Aug, 2024N/AExcel,Communication Skills,Internet,Human Services,Computer Skills,Powerpoint,Instructions,OutlookNoNo
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Description:

General Responsibilities:

  • Provide administrative secretarial duties and tasks.
  • Protect the privacy of customers and hold in confidence all information obtained in the course of service.
  • Provide quality professional customer service at all times.

Essential Duties and Responsibilities:

  • Greet visitors or walk-ins, secure necessary information to refer them to appropriate staff or programs.
  • Handle multi-telephone system calls and route the calls to appropriate staff.
  • Complete or collect all required program documentation with accuracy, consistency, and compliance.
  • Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
  • Travel throughout service area as needed.
  • Perform other duties as assigned.

Education and Experience Qualifications:

  • Must possess a minimum of a High School diploma or equivalent.
  • Experience in human services, specifically with low-income populations, preferred.

Additional Requirements:

  • Ability to solve practical problems and deal with a variety of situations.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or other form.
  • Must have proficient computer skills (Word, Excel, Outlook, PowerPoint, & Internet)
  • Demonstrated communication skills both oral and written.
  • Must be highly organized and people oriented.
  • Successful clearance of DHHS Central Registry and criminal history record check.
  • Must have reliable transportation, valid driver’s license, provide proof of insurance, and pass MMCAA’s “Insurance Carriers” driving record review/motor vehicle check.
  • Must comply with Agency smoke free and drug free policies.
  • Understand the importance of daily work attendance.

Responsibilities:

General Responsibilities:

  • Provide administrative secretarial duties and tasks.
  • Protect the privacy of customers and hold in confidence all information obtained in the course of service.
  • Provide quality professional customer service at all times

Essential Duties and Responsibilities:

  • Greet visitors or walk-ins, secure necessary information to refer them to appropriate staff or programs.
  • Handle multi-telephone system calls and route the calls to appropriate staff.
  • Complete or collect all required program documentation with accuracy, consistency, and compliance.
  • Participate in personal and professional development activities, including staff meetings, conferences, training opportunities, as identified and approved by supervisors.
  • Travel throughout service area as needed.
  • Perform other duties as assigned


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Other Industry

HR / Administration / IR

Other

Diploma

Proficient

1

Muskegon, MI, USA