Office Coordinator, Adv Wound

at  Chesapeake Regional Healthcare

Job Summary
The Office Coordinator is responsible for the smooth and effective operations of the clerical, charge entry, admission/registration, patient scheduling, and benefits verification aspects of the Advanced Wound Center.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Minimum Required Education: High school diploma or equivalent
Preferred Education: Associates Degree in Business Administration/Systems
Experience: One (1) or more years’ prior experience as an Office Manager, Medical Coding Specialist, or Front Office in a health care facility is preferred.

SUMMARY

The Office Coordinator is responsible for the smooth and effective operations of the clerical, charge entry, admission/registration, patient scheduling, and benefits verification aspects of the Advanced Wound Center.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Minimum Required Education: High school diploma or equivalent
Preferred Education: Associates Degree in Business Administration/Systems
Experience: One (1) or more years’ prior experience as an Office Manager, Medical Coding Specialist, or Front Office in a health care facility is preferred.
Location: Chesapeake Regional Healthcare · HBO Wound Care
Schedule: FT<80 (FT Benefits), Days, 7:30am-4p

ESSENTIAL DUTIES AND RESPONSIBILITIES

These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.

• Perform routine clerical tasks such as answering phones, scheduling, filing, copying, and typing
• Greet patients and perform check-in/check-out and registration procedures for patients in a positive, professional manner
• Perform regular data entry and reconcile the various systems to ensure timely completion of the medical record
• Verify insurance coverage benefits and advise all patients of the therapy, tests, and visits
• Obtain approval for additional visits prior to the last approved visit
• Send superbills, daily schedules, and dictation reports to the physician offices weekly, as required
• Maintain a current list of insurance participation for each physician
• Arrange for physician ordered diagnostic, interventional procedures, and patient transportation, as required
• Attend required hospital-wide orientations, meetings, and in-services
• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care

SUPERVISORY RESPONSIBILITIES

Reports to: HBO Wound Care Manager
Supervises: None
Responsibilities: N/A

ESSENTIAL DUTIES AND RESPONSIBILITIES

These duties and responsibilities described below represent the general tasks performed on a daily basis; other tasks may be assigned.

• Perform routine clerical tasks such as answering phones, scheduling, filing, copying, and typing
• Greet patients and perform check-in/check-out and registration procedures for patients in a positive, professional manner
• Perform regular data entry and reconcile the various systems to ensure timely completion of the medical record
• Verify insurance coverage benefits and advise all patients of the therapy, tests, and visits
• Obtain approval for additional visits prior to the last approved visit
• Send superbills, daily schedules, and dictation reports to the physician offices weekly, as required
• Maintain a current list of insurance participation for each physician
• Arrange for physician ordered diagnostic, interventional procedures, and patient transportation, as required
• Attend required hospital-wide orientations, meetings, and in-services
• Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care