Office Coordinator

at  Brodie Ag

Brodie Ag & Industrial is a progressive family business specializing in the sales and servicing of agriculture Feeding equipment. Brodie Ag & Industrial is Canada’s leading source for TMR Mixers. Located in the heart of Canada’s agricultural heartland, Brodie Ag strives to provide excellent customer service, sales, and Parts.
You will be responsible for the administration and organization of daily operations. Supporting the service, parts and sales departments to ensure customer satisfaction. Control Emails, social media accounts and other communications.
Experience and knowledge of Agriculture parts and Service is an asset and will be directly related to compensation.

SKILLS:

• The successful applicant will be comfortable with prioritization, planning, coordination, and organization,
• Extremely organized, efficient and tidy
• Multitasking with ability to effectively prioritize multiple deadlines.
• Strong verbal communication and written skills.
• Ability to work independently with little supervision.
• Must be a team player and possess a positive attitude
• Thorough with ability to take job from start to finish.
• Detail Oriented
• Prompt with customer satisfaction as a priority
• Proficient with Microsoft
• Experience with Dealer management programs
• Technical knowledge of Agriculture equipment is an asset
• Strong mechanical aptitude with experience in a shop is a definite asset for this role
• Must be able to lift up to 50+ pounds
• Valid G License

In your capacity as a Office Coordinator, you will be responsible for:

• Perform administrative responsibilities for the parts, service and sales department
• Work with the Managers on the day-to-day operations of the departments
• Take incoming customer calls and store front operations
• Organize priority and urgency of all shop operations (with service manager)
• Coordinate on-farm and in shop service and repair schedule
• Schedule trucking and delivery (with managers)
• Communicate projected timeline for job competition and update changes as they arise
• Complete work orders parts invoices and sales documentation for billing, complete with costing and detailed description
• Communicate with customers; resolve customer problems; Client follow-ups
• Update work schedule board as work orders are created and completed
• Creating leads by soliciting customers and reschedule repeat clients
• Assist in sourcing/ordering and receiving goods from carriers; receive inventory into system and place stock items on the appropriate shelves or locations
• Work with the Parts Manager to ensure correct parts are on order and available as needed
• Pull parts from inventory and add to work orders as required by service department and technicians
• Perform monthly inventory counts carried out in a manner so that entire inventory gets counted once per year
• Take an active role in managing and maintaining inventory through cycle counts.
• Manage maintenance schedule of vehicles and fuel reconciliation
• Monitor cleanliness & safety of the yard and building experience & education
• Maintain cleanliness of the showroom, offices and the Parts Department

Job Types: Full-time, Part-time, Permanent

Benefits:

• Extended health care
• Life insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In perso