Office Coordinator

at  CBTax

Job title: Office Coordinator (Administration and Operations)
Salary: Up to £28,000 depending on experience
Location: Northampton – office based
Reporting into: Operations Director
About the Operations team: Our operations team is at the heart of CBTax, making sure everything runs smoothly and efficiently. They keep daily activities on track, manage resources, and support various departments, helping the company reach its goals. By maintaining seamless workflows and tackling challenges as they come, the operations team boosts productivity, reduces costs, and creates a positive, supportive work environment.
About the role: The Office Coordinator will be responsible for managing daily office operations, ensuring the office is well-organised and efficient. This includes managing incoming communications, providing support for special projects, and acting as the main point of contact for clients and visitors. You will support various teams with general administrative tasks, including data entry, document preparation, and coordination of resources, as well as assist in managing office resources and providing onboarding support for new employees.

WE’RE SEEKING SOMEONE WITH EXPERIENCE INCLUDING:

• Proven experience in versatile office support or administrative roles, ideally in a fast-paced environment.
• Strong organisational and multitasking skills, with a high level of attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
• Excellent written and verbal communication skills, with a service-oriented mindset.
• Ability to work effectively both independently and as part of a team.
• Strong problem-solving skills and the ability to adapt quickly in a dynamic work environment.
• Comfortable managing communications and serving as a welcoming representative for clients and visitors.

IN THIS ROLE, YOU’LL:

• Champion the smooth running of office operations, ensuring a well-organised and efficient environment.
• Provide ad hoc support for special projects and initiatives as needed.
• Act as the main point of contact for clients and visitors, providing a welcoming and professional presence.
• Manage incoming communications—phone calls, emails, and more—with professionalism, ensuring timely and effective responses.
• Support various teams with general administrative tasks, including data entry, document preparation, and coordination of resources.
• Assist in managing office resources, including inventory of supplies and ensuring office equipment is in working order.
• Provide onboarding support for new employees, including workspace setup, orientation, and coordination of training materials.
• Identify opportunities for improving office processes and assist in implementing solutions that enhance efficiency.

YOU MIGHT THRIVE IN THIS ROLE IF YOU:

• Are proactive and resourceful, able to take initiative in solving problems.
• Enjoy working in a fast-paced and growing environment.
• Have a positive and collaborative attitude, contributing to a vibrant workplace culture.
• Are passionate about fostering a well-organised and efficient office environment.