Office & Feel-Good Manager - Design Hotels

at  Marriott International Inc

Job Number 24167252
Job Category Human Resources
Location Design Hotels Berlin office, One Marriott Drive, Berlin, Germany, Germany VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
In a nutshell
In this position, you are an integral part of ensuring a great work environment and safe place within our headquarters in Berlin. Beside welcoming our colleagues, clients and guests, you coordinate administrative projects and tasks. You will work closely with the HR team and support our different departments in the daily coordination of the office. You have an eye for the details, as you will ensure that the office looks inviting, fresh and clean, and always on brand in every aspect. You will represent our brand and culture to everyone. You coordinate and communicate with the landlord, property management and facility manager of the building and different craftsmen, repairment and disposal companies.

Tasks & Responsibilities

• Visitors engagement, including welcoming of guests and clients, preparation of drinks and preparation of conference rooms
• Support in the organization of meetings and different internal events
• Coordinate appointments and meetings, manage meeting room calendar accordingly
• Support in member hotel contract management, including printing of original agreements, getting document signatures, shipping documents, contract file management
• Handle reception emails, correspondence in German and English
• Taking incoming calls and other communications
• Handle mail in/out, post couriers and shipping services
• Professional communication between partners, colleagues, property management, landlord and service companies
• Monitor level of office/kitchen supplies and handle shortages
• Maintain the office condition and arrange necessary repairs, renovations, replacements (for furniture and other office equipment) or disposal
• Manage office equipment maintenance, e.g. gathering different offers and coordinating delivery dates
• Coordinate with facility management vendors, including cleaning, catering, reparation and security services
• Supporting with administrative tasks, e.g birthday posts on internal social platform
• Coordinate events including communication with event spaces
• Research Projects
• Managing and ensuring maintenance and inspections required by the authorities (e.g. for AC, electricity, fire detectors etc.)
• Implement and maintaining sustainability aspects the office operations
• Organizing and leading office tours for new employees and interns as part of the onboarding program

Experience & Mindset

• 2 years of work experience at a front desk or reception or office management
• Team player with genuine desire to support others and take over responsibility
• Well organized in completion of administrative tasks
• An intuitive sense for brand aesthetics and a keen eye for details
• Authentic personality with a positive and pro-active mindset
• Excellent German (minimum C2) and English skills written and verbal communication
• Good excel skills are beneficial

Perks & Benefits

• A great experience in the niche market of luxury boutique hotels
• Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™ located in the creative Media Spree area in Berlin
• Great benefits at member hotels and brand partners from employee discounts to special offers, including Marriott Explore rates
• Career development opportunities in an international company

About Design Hotels™
Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels™ the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels™ embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle.
The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.
Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.

• Visitors engagement, including welcoming of guests and clients, preparation of drinks and preparation of conference rooms
• Support in the organization of meetings and different internal events
• Coordinate appointments and meetings, manage meeting room calendar accordingly
• Support in member hotel contract management, including printing of original agreements, getting document signatures, shipping documents, contract file management
• Handle reception emails, correspondence in German and English
• Taking incoming calls and other communications
• Handle mail in/out, post couriers and shipping services
• Professional communication between partners, colleagues, property management, landlord and service companies
• Monitor level of office/kitchen supplies and handle shortages
• Maintain the office condition and arrange necessary repairs, renovations, replacements (for furniture and other office equipment) or disposal
• Manage office equipment maintenance, e.g. gathering different offers and coordinating delivery dates
• Coordinate with facility management vendors, including cleaning, catering, reparation and security services
• Supporting with administrative tasks, e.g birthday posts on internal social platform
• Coordinate events including communication with event spaces
• Research Projects
• Managing and ensuring maintenance and inspections required by the authorities (e.g. for AC, electricity, fire detectors etc.)
• Implement and maintaining sustainability aspects the office operations
• Organizing and leading office tours for new employees and interns as part of the onboarding progra