Office Manager

at  CCR Business Information Limited

OVERVIEW

We are seeking a highly organized and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will possess strong leadership skills and a comprehensive understanding of office management practices. This role is essential for ensuring that our office runs smoothly and efficiently, providing support to both staff and management. The Office Manager will be responsible for various administrative tasks, including supervising staff, and managing payroll. This position will report directly to the President. We are a Business Information company that makes freshly investigated commercial credit reports for international trade purposes and we conduct pre-employment background screening on job candidates.

EXPERIENCE

• Proven experience in team supervision and administrative roles.
• Familiarity with Office 365 applications and HR best practices.
• Ability to train and support staff across multiple roles.
• Technical proficiency with systems like Salesforce and website management.
• Detail-oriented with strong organizational and multitasking abilities.
• Experience in production monitoring and reporting.
• Excellent communication skills with the ability to interact professionally with diverse individuals.
• Familiarity with general clerical duties and human resources processes will be beneficial.
  If you are an energetic, enthusiastic individual who thrives in a dynamic environment and possesses the necessary skills to manage a small office effectively, we encourage you to apply for this exciting opportunity as an Office Manager.
  Job Type: Fixed term contract
  Contract length: 14 months
  Pay: $37.00 per hour
  Expected hours: 36.25 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• On-site parking

Schedule:

• Monday to Friday

Education:

• Secondary School (preferred)

Language:

• English (preferred)

Work Location: In person
Expected start date: 2025-01-3

• Supervision of approx. 7 staff members, including administrators and business information specialists.
• Oversee vendor relationships, online access accounts, passwords, etc.
• Human Resources: Manage staff (in-house and remote), payroll processing, and maintain employment records.
• Account Management: respond to client concerns, resolve complaints, and meet client needs.
• Sales Support: Handle occasional incoming inquiries, manage international service queries, and send information to prospects with support from President.
• Training: Provide basic training for and distribute client-specific needs memos.
• IT Management: Set up systems for new employees, troubleshoot system issues, and manage system backups.
• Production Oversight: Monitor production statistics, calculate bonuses, , and support production team tasks.
• Accounting Support: Assist with monthly reporting and accounts receivable as needed.
• Administrative Duties: process some orders, and oversee report content and delivery.
• Organize occasional social events and luncheons. ensure a warm and welcoming environment for staff, clients and visitors.
• Handle payroll processing to ensure timely and accurate payment to employees.
• Perform some clerical functions such as data entry, and document management.
• Assist in human resources tasks such as onboarding new employees and maintaining personnel records.