Office Manager

at  Harbour Dental Care

MUST HAVE DENTAL MANAGEMENT EXPERIENCE.

Harbour Dental Care is a PRIVATE practice that EMPOWERS CONFIDENCE by removing barriers to provide PREMIERE EXPERIENCES at our 5 locations with our 6th office due to open soon!
If you are someone who wants to manage an office and take it to new levels, this position is for you. This will be our new location for Harbour Dental Care!

The role and responsibilities will include but not limited to:

• Support and deliver the Harbour Dental Care vision and core values, encourage and foster our team culture and mission.
• Lead the practice operations, KPIs, provider relationships, and financial goals of the practice through the development of a high-performance practice team
• Use company resources and tools to support the providers in the practice, grow the revenue, manage provider hours, and deliver the budget/plan financial outcome
• Execute company initiatives on desired timeline and complete all reporting required by the company
• Interact with company leadership to grow, support and direct the business.
• Interact with the leadership team to improve the patient experience, patient engagement, revenue cycle management process
• Provide high level customer service to the patients and ensure the premier Harbour Dental Care patient experience.
• Provide continual guidance and coaching for the team by focusing on personal and professional growth and improvement.
• Participate in all meetings, calls and huddles
• Manage OSHA binder and emergency/safety protocols
• Up to 25% travel involved with this position to cover other offices as needed.

Qualifications:

• Prefer 5+ years of relevant dental experience working in treatment plans and financing options
• Experienced in dental terminology and confident with current dental billing and coding guidelines
• Excellent interpersonal skills, verbal and written communication skills
• Well developed analytical and problem solving abilities
• High degree of initiative and accountability. A Self-starter with ability to accept direction, yet work independently
• Proven organizational skills, able to engage in a variety of tasks simultaneously and produce high quality results while meeting deadlines
• Possess critical thinking, logic and reasoning skills

We take care of our team!

• Dental Benefits
• Medical and Vision Benefits

• Support and deliver the Harbour Dental Care vision and core values, encourage and foster our team culture and mission.
• Lead the practice operations, KPIs, provider relationships, and financial goals of the practice through the development of a high-performance practice team
• Use company resources and tools to support the providers in the practice, grow the revenue, manage provider hours, and deliver the budget/plan financial outcome
• Execute company initiatives on desired timeline and complete all reporting required by the company
• Interact with company leadership to grow, support and direct the business.
• Interact with the leadership team to improve the patient experience, patient engagement, revenue cycle management process
• Provide high level customer service to the patients and ensure the premier Harbour Dental Care patient experience.
• Provide continual guidance and coaching for the team by focusing on personal and professional growth and improvement.
• Participate in all meetings, calls and huddles
• Manage OSHA binder and emergency/safety protocols
• Up to 25% travel involved with this position to cover other offices as needed