Office Manager

at  NEC Software Solutions

Company Description
Come join us and make a difference in the world!
Discover more at www.necsws.com
Job Description
The Office Manager will be responsible for the day to day clinical activities of the screening programme, ensuring robust failsafe processes, screening and grading capacity, management of service staff and oversight of the workforce training, accreditation and competency. Strategic and operational management of the nominated Diabetic Eye Screening Programme(s).
This will involve working with and across a wide range of stakeholder organisations.
The post holder will ensure the programme is delivered in line with national standards, providing an excellent screening service with the ultimate aim of reducing new blindness due to diabetic retinopathy

Qualifications

• Must hold at least 2 years’ experience in Diabetic Retinopathy Screening, Grading and Administration or simila

• To ensure that patient’s records are actioned and maintained appropriately and that confidentiality is maintained at all times and in accordance with appropriate legislation.
• Capacity planning, venue booking and rota management to ensure patient screening episodes and grading results are within NSC timescales.
• Health and Safety assessment and training, risk assessment, business continuity planning, patient complaints/feedback, incident recording and incident investigation.
• Assess and monitor the performance of staff ensuring the quality of service is of a high standard, ensuring effective communication on a regular basis. Encourage and participate in training and educational programmes to enhance staff performance.
• To provide oversight of failsafe mechanisms and support with the safe management of patient care pathways.
• To be accountable for staff management and the daily overview of the screening teams work, monitoring attendance in accordance with Medical Imaging policy in relation to absence including sickness, annual leave and special leave.
• Responsible for recruitment selection, induction, appraisal, review and continued professional development of staff.
• To have a flexible approach to the changing needs of the local service and the company as a whole.
• The office manager has a responsibility for ensuring the day to day running of clinical aspects of the screening programme, and the day to day management of screening/grading staff within the programme.
• They will support the Programme Manager for the achievement of service objectives, KPIs and the training and competency of the workforce.
• The role is based in our Cork office

Qualifications

• Must hold at least 2 years’ experience in Diabetic Retinopathy Screening, Grading and Administration or similar

Additional Information

Employees of NEC Software Solutions are entitled to the following Company funded benefit:

• A Group Pension Plan with fantastic employer contributions