Office Manager - Operations

at  Tsebo Group

ABOUT US

We are looking for an Office Manager to ovesee and enhance office operations, ensuring efficiency and effectiveness in administrative tasks. The Office Manager will implement and uphold company policies and procedures, striving for service excellence and high levels of customer satisfaction. The role includes managing administrative requirements, coordinating office activitities and contunually improving operational processess
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

SKILLS AND COMPETENCIES

• Attention to detail, with the ability to multi - task and handle a number of activities simultaneously • Sound business acumen and excellent problem solving skills • Interpersonal Skills: Client/customer interface, managing group process, communication skills at as various levels internally and externally (verbal and written) & organisational skills • Flexibility with respect to working hours • Innovative and creative approach to streamlining systems and in terms of presentation compilation • Efficient with a high energy level and initiative • Computer literate (Advanced Excel, Have discre Copilot AI, digital & print signage software - Intermediate. • Be able to work under pressure • Confidentiality - Ability to deal with sensitive matters of a confidential nature essential • Team Player • Ability to work under pressure • Understand catering site operational complexities.

QUALIFICATIONS

• Minimum matric
• National Diploma in Management, Hospitality or revelant qualification
• Valid driver’s licence and own vehicle

• Effective management of Operations administration
• Compilation of mobilization or demobilisation plan
• Understanding of contract opening and closing procedures i.e. safety file
• Oversee contract opening and closing procedures
• Management of customer client facing brand image in operational facilities and within regional support office
• Support implementation & maintain site merchandising standards
• Monitor and action customer satisfaction survey results
• Effective management of office
• Manage Executives’ schedules, calendars and appointments
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved
• Manage internal staff relations
• Effective administration and reporting
• Maintenance of records and files
• Placement of orders within ambit of policy and procedure
• Coordinate with IT department on all office equipment
• Effective administration of reporting function
• Compilation of reports as per job requirements.
• Timely submission in accordance with deadlines.
• Plan, organise, control, and facilitate management plans for the Office equipment, stationery, and business tools
• Manage sign off and submission of invoices for expense claims and payments to Finance
• Arrange Travel bookings, Petrol card application Cell phone applications and catering for events
• Ensure Minutes of meetings are taken and made available to relevant stakeholders
• Ensure Communication of the region/Division
• Provide Monthly communication updates
• Ensuring all Business review packs are available for business reviews
• Adhoc Projects
• Execute Projects in support of business initiatives and requirements requested by Management team
• Participate actively in the planning and execution of company events