Office Manager

at  Pritz Pty Limited

STRATEGIC

• Assist in establishing and driving the store direction and performance within the overall format and store specific guidelines to achieve defined business and specific department targets.
• Embrace, drive and continuously improve best practice operational standards of the Four Square format, supporting new initiatives from the FSNI Retail Support Team and constantly seeking to meet or exceed operational delivery standards.

MEETING CUSTOMER EXPECTATIONS

• Brings everything back to the customer; identifying and focusing upon their needs & expectations
• Actively sets, monitors and maintains consistently high standards of customer service
• Continuously makes improvements for customers; seeking input from staff and customers to do so
• Creates an environment where customers want to shop
• Looks at, and responds to feedback from all sources
• Adopts a “service” mentality at all times regardless of their position or experience, genuinely enthusiastic about the difference service makes to the customer and success of the store

Please refer the Job description for details