Office Manager

at  Research Partnership

ABOUT US:

We invite you to come grow with us.
Research Partnership (part of Inizio Advisory) is one of the world’s largest pharma market research and consulting agencies with over 250 researchers, consultants, project managers and support staff. Our teams are located across the globe, in Europe (London, Lyon), North America (New York, Philadelphia, San Francisco) and Singapore.

As individuals with diverse backgrounds, as a team with shared values, as professionals ready to reimagine health and life sciences—you can grow with us at a place that:

• Makes a difference to human health
• Shares values and celebrates progress
• Puts people at the centre of everything

EXPERIENCE & COMPETENCIES REQUIRED:

• At least 2 years’ experience in an administration or office management role, ideally for an SME organisation
• Highly organised with attention to detail and ability to manage multiple priorities under pressure
• IT literate (Outlook, Word, Excel, PowerPoint)
• A high standard of communication, both oral and written
• Trustworthy, flexible and approachable
• Enthusiastic, motivated and pro-active, you will be able to work on your own initiative whilst accepting direction as and when required.
• Ideal candidate will have software/hardware experience.

ABOUT THE ROLE:

This is a varied role providing high-level support to the whole company, based in our head office in London. It will be your responsibility to ensure that the office functions as efficiently as possible. We are looking for someone who is flexible; the role is ever changing, and we would like someone who is adaptable and has a “can do” attitude.

OVERALL RESPONSIBILITIES:

Office Management:

• Ensuring the smooth running of the office and liaising with external contactors
• Organising internal and external meetings, company events
• Responsible for the voicemail
• Responsible for post and couriers
• Ensuring the stationary and kitchen stock is sufficient
• Managing annual and quarterly supplier accounts (e.g. company phones)
• Resolving general enquiries across the business
• Helping in the office with smaller IT problems and liaising with IT for any other issues
• Ordering all office IT equipment through our suppliers
• Liaising with new joiners and leavers to setup and return IT equipment
• Setting up new laptops, plus IT accounts
• Provide IT and H&S induction for new joiners
• Responsible for ensuring Fire Wardens and First Aiders are in office in line with H&S
• Hold the position of H&S officer, prioritise H&S across the office, establish and implement H&S procedures. Ensure all employees are kept up to date on H&S policies
• Management of all office H&S including staff ergonomics, fire safety, first aid training etc
• Primary contact for the building manager, raising issues proactively and following up actions through to completion
• Providing quarterly energy reports to Group

Leadership Team Support:

• Expense management
• Managing and collecting invoices from suppliers
• Scheduling/ managing regular meetings
• Booking travel if required
• Assist with CEO’s expenses

Culture and Events Management:

• Setup meeting rooms for training and bigger meetings and organising catering when needed
• Play a leading role on Social Committee, planning staff events and coordinating with external venues and suppliers
• Input into the culture and events budgeting process
• Oversight for the UK office social calendar, alongside Social Committee members