Office Manager

at  Straight Up Mechanical

Straight Up Mechanical is a Plumbing & Gas Fitting company in Vancouver and the Lower Mainland, based in Langley. Our work ranges from residential and commercial service to small projects. We are known for our excellent levels of customer service and ability to fix problems that other companies can’t or won’t. As a result, the business has grown, and we have decided that it is time to get some help – but we only want the best help! Are you good enough?

We only interview the best candidates, and if you are successful, you will enjoy the following benefits:

• Continual professional and personal growth as you learn more about our exciting business.
• A paid day off on your birthday!
• A supportive working environment where we value the contribution of our people and are committed to seeing you develop to your full potential.
• A fun working environment where laughter is compulsory and long faces are banned.

ARE YOU FEELING LIKE A FRESH START TO THE NEW YEAR?

We are recruiting for an Office Manager / Administrator who will be responsible for assisting the Owners and Tradespersons in ensuring all office activities are completed in a timely, accurate, and professional manner.
This is a hybrid position, offering flexibility to work both in the office and remotely, with the potential to move into the office full-time.
You may currently be working for another Plumbing/Electrician or related Trade Business and be looking for a new challenge.

Wherever you currently are, this is what you must be able to do to qualify to work at Straight Up Mechanical:

• Be responsible for scheduling jobs for the Managers and other tradespersons.
• Have knowledge of Accounts Payable/Receivable processing and entering and generating invoices in CRM software.
• Have excellent customer service skills and phone manner and communicate effectively with clients.
• Communicate effectively with Managers regarding ordering and job progress.
• Assist with marketing activities (e.g., email campaigns, customer database, and social media).
• Strive toward producing high-quality work in an appropriate time frame at all times.
• Have fun, enjoy, and be proud of what you achieve in your working day.
• Be motivated and help your team meet timelines and uphold Straight Up Mechanical’s professional image.
• Have a minimum 2 to 3 years of experience in an administration/office manager role (experience in a Plumbing or related Trade Business is an advantage).
• Approach change with an open mind and enthusiasm, while willingly sharing your expertise to support and uplift others.

If you DIDN’T ANSWER YES to ALL of the skills above, then please don’t apply for this job…

• Be responsible for scheduling jobs for the Managers and other tradespersons.
• Have knowledge of Accounts Payable/Receivable processing and entering and generating invoices in CRM software.
• Have excellent customer service skills and phone manner and communicate effectively with clients.
• Communicate effectively with Managers regarding ordering and job progress.
• Assist with marketing activities (e.g., email campaigns, customer database, and social media).
• Strive toward producing high-quality work in an appropriate time frame at all times.
• Have fun, enjoy, and be proud of what you achieve in your working day.
• Be motivated and help your team meet timelines and uphold Straight Up Mechanical’s professional image.
• Have a minimum 2 to 3 years of experience in an administration/office manager role (experience in a Plumbing or related Trade Business is an advantage).
• Approach change with an open mind and enthusiasm, while willingly sharing your expertise to support and uplift others