Office of the President - Escalations Specialist
at Intuit
San Diego, CA 92129, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 20 Dec, 2024 | Not Specified | 23 Sep, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
OVERVIEW
Join the Office of the President (OOP) Non-Executive Team as a full-time Case Manager and be a part of our world class customer support team. OOP handles high velocity customer escalations by working directly with customers and collaborating internally across all of Intuit’s Business Units (BUs) in effort to quickly achieve issue resolution. Our team strives to learn from trending issues to eliminate customer pain points for not only the customer who escalated, but for all customers facing the issue. We seek individuals who are passionate about delivering world-class customer support and are committed to influencing meaningful change throughout the enterprise. Ideal candidates are detail-oriented, patient, inquisitive, dedicated to putting our customers first, and have a thorough understanding of Intuit products and services.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
IT Software - Other
Customer Service
Graduate
Proficient
1
San Diego, CA 92129, USA
