Office Services Coordinator

at  CBRE

JOB SUMMARY

CBRE is an equal opportunity employer that values diversity.
Provides administrative and liaison support to department(s) and office location(s). Provides support for reception and guest services, mail services, phone, meeting rooms and location services.

QUALIFICATIONS

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
Commercial Real Estate or Property Management experience preferred.

EDUCATION AND EXPERIENCE

HS Diploma or GED required. 3 years of Front Desk, Concierge, customer service or other hospitality experience is preferred.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

OTHER SKILLS AND/OR ABILITIES

Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Receives and directs incoming communications to appropriate personnel via email and client-based software channels. Maintains client- based software applications for assigned locations.
Greets and announces clients, applicants, tour groups and visitors. Follows security and client procedures for recording employees, guests, suppliers and other visitors, daily.
Assists security with employee badging process. Arranges escorts as needed. Issues visitor passes and validates parking access. Assists with EV charging station access. Manages fitness center access.
Assists with scheduling and preparing meeting and conference rooms for internal and external requestors. Coordinates setup of conference/meetings rooms for outsourced specialty functions like outsourced fitness classes. Arranges video and/or web conferencing as needed.
Delivers catering and provides support as needed
Coordinates and manages outsourced fitness classes and occasional client specific social events
Performs general clerical duties associated with distributing office packages and mail as required.
Uses tracking systems to record inbound and outbound courier, freight and mail. Arranges messenger service as needed. Follows location security procedures for screening inbound deliveries.
Orders supplies and other commonly use items for the locations, such as office supplies, equipment toner, printer paper, freight and shipping supplies etc. Stock areas as needed
Maintains neat appearance in reception area and manages the lost and found process
Maintains a file of services including transportation sources, accommodations, and referral contacts.
May arrange convenience services for guests such as transportation.
Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No formal supervisory responsibilities in this position.