Officer, Customer Liaison (Level 1)

at  Standard Bank

Job Overview
Business Segment: Personal & Private Banking
Location: ZA, Kwa - Zulu Natal, Ethekweni, Hillcrest
Job Type: Full-time
Job Ref ID: 80434557A-0002
Date Posted: 10/31/2024
Job Description
To provide a branch reception function by identifying the customer’s needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards.
Qualifications
Minimum Qualifications
National Certificate (NQF5)
Experience
1-2 years branch banking experience with exposure to enquiries and query management.
Additional Information
Behavioural Competencies
Meeting Timescales
Completing Tasks
Showing Composure
Articulating Information
Team Working
Technical Competencies
Banking Process and Procedures
Product Knowledge
Customer Reception and Channelling
Client Servicing
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.z

Please refer the Job description for details