On Call Resettlement Counsellor (Rohingan-speaking)

at  Polycultural Immigrant and Community Services

Position Title: On Call Resettlement Counsellor (Rohingan-speaking)
Organization Structure: Reports to the Program Coordinator
Job Classification: Counsellor
Job Status: On – Call (no guarantee of hours)
Location: Pearson International Airport
Wages: $24.48/hour

QUALIFICATIONS

• A degree/diploma in Community, Social Work, or Counselling, or a combination of experience and education that fulfills the requirements is preferred
• Three or more years of experience working with immigrant communities is an asset
• Second language is required (Rohingan)
• Knowledge of settlement and resettlement services and of the ethno-specific programs and services in the GTA
• Familiarity with issues facing newcomers in Canada
• Excellent interpersonal, cross-cultural, and communication skills
• Demonstrated ability to work effectively within a team and independently with minimal supervision
• Demonstrated reliability, punctuality, and attendance
• Ability to lift 30-40 kg

OTHER REQUIREMENTS

• A satisfactory Vulnerable Sector Police Check (completed when offer is made)
  In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources if contacted for an interview/testing so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.
  We thank everyone for their interest in Polycultural; however, only those selected for an interview will be contacted.
  Polycultural Immigrant & Community Services hires on the basis of merit and is committed to employment equity.
  No phone calls please

• Support refugee arrivals at the airport, including escorting, interpreting, and supporting in completion of declarations and other paper work
• Assist refugees to go through CBSA, IRCC, and PHAC
• Responsible for arranging transportation to the final destination
• Provide comprehensive information to refugees about POE and RAP services
• Assist with providing administrative support to program management & other staff
• Maintain working relations with agency programs and partner agencies
• Effectively track services in internal and external databases and provide accurate reporting for the Supervisor
• Actively participate in professional development initiatives
• Must meet targets set by Program Coordinator
• Provide accurate reporting to supervisor
• Acknowledge client needs with respect and empathy
• Must be willing and ability to work on flexible schedules on an as-needed basis, evenings and weekend work is required
• Perform any other related duties as required