Onboarding and Fraud Prevention Analyst

at  SumUp

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams.
Small business owners are at the heart of all we do, so we’re creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a ‘team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.

ABOUT THE TEAM AND THE OPPORTUNITY

We are looking for a new team member for our Onboarding and Fraud Prevention Team! Our team is responsible for detecting and preventing financial, legal, and reputational fraud using advanced analytics tools, in addition to the KYC/KYB process, which consists of verifying the identity of our merchants and their businesses.
The team consists of two sub-areas, OPS and Analytics. OPS is responsible for detecting and managing fraud cases, as well as carrying out merchant verification, while Analytics plays a crucial role as a data enabler and executes high-impact projects for the area.
As a part of the Analytics area, this role will be responsible for owning the entire digital account process, from onboarding to risk and fraud strategy, including merchant KYC/KYB eligibility criterias, chargeback/fraud management, alerts/monitoring risk process, decline strategy, and account takeover risks and mitigations. We are not the first market to implement a digital account, so we aim to leverage our advantage by reviewing procedures from other countries and avoiding repeating their mistakes, in order to step up our game. This analytics team consists of other 2 senior members that will help on this mission through the data enablement (data models for consumption) and automatization tools/support.

YOU WILL BE AN EXCELLENT FIT FOR THIS POSITION IF YOU HAVE KNOWLEDGE ON:

• Have experience working with Tableau or similar data visualization tools.
• Experience in Analytics at Risk/Payments Industry
  While having this knowledge would be desirable, it is not a requirement for the position. However, it would be beneficial if you are interested in learning about these topics.

Please refer the Job description for details