Onboarding & Engagement Associate

at  IG Group Holdings plc

JOB DESCRIPTION

Join our exciting, fast-paced Onboarding and Engagement team, assisting our clients with the on-boarding process with the ultimate objective of maximizing our new client’s long-term value to the business. Onboarding and Engagement Associates are responsible for converting leads to new accounts and supporting them as they begin trading with IG.

An Onboarding and Engagement Associate is responsible for all aspects of the sales process, including:

• The conversion of prospective clients into accounts
• Converting failed applications into accounts
• Helping prospects with any queries about our products
• Explaining products and procedures
• Leveraged clients first funding
• Identifying potential high value clients
• Re-activating dormant clients
• Assisting with marketing campaigns and short term offers

You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas and lead the way in creating inspiring experiences for our clients and everyone around you.
We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.