Onboarding Manager

at  Gateley

THE TEAM

We are providers of professional services and must maintain the trust that our clients and the public place in us. Our compliance with legal and regulatory requirements, industry guidance and best practice underpins everything we do. Responsibility for risk management and compliance is shared by everyone in our business and nobody is left to manage this alone. We have a dedicated Professional Regulation & Standards team to support our people and provide guidance on risk and compliance related matters.
Professional Regulation & Standards is a growing team in the business covering a very broad range of activities to support the business to operate within its regulatory frameworks. The team is motivated and ambitious to develop its proposition and looking for like-minded individuals to work with.

THE PERSON

This role will suit candidates at Manager level looking for an exciting new opportunity, or an experienced Senior Analyst/ Team Leader who is ready to take the step up to management level.

Candidates will be able to demonstrate the following attributes:

• Thorough understanding of AML regulations and KYC (know your client) requirements especially LSAG.
• Knowledge and understanding of SRA client conflict rules.
• Demonstrable experience building and developing relationships across the business.
• Proven ability to influence and persuade at senior levels within a professional services firm.
• Agile and pragmatic approach to problem solving. Happy working in a risk-based culture.
• Experience of using document, case and practice management systems- particularly Intapp.
• Strong communication skills.
• Excellent organisational and prioritising skills with the ability to work under pressure and meet deadlines.
• Excellent team player.
• A proactive, professional, and flexible approach to work.

DIVERSITY, INCLUSION AND WELL BEING

Diversity, inclusion and well-being is an important part of Gateley’s culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture.
We create an exciting and rewarding place to work that aims to fulfil everyone’s potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.
We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.

THE ROLE

We are seeking to hire a technically strong and dynamic Manager to lead and manage our growing and successful central onboarding function which sits within the Professional Regulation & Standards department here at Gateley.
This is an exciting role, responsible for the consistent delivery of onboarding client and services across the group. This is inclusive of client onboarding, matter opening, and AML and conflict checks. Reporting directly into our AML Manager, you will have operational and line management responsibility for the team.
Line management responsibilities will involve carrying out regular check in’s, leading team meetings, supporting with development, and contributing to the overall positive culture of the team, aligning with the wider Gateley values.
You will manage the flow of working coming through the department and ensure that it is delegated and executed efficiently to the highest standard within defined timescales. You will be expected to provide expertise and guidance to both the team and wider business.
Responsibilities include: