Onboarding Specialist

at  LexisNexis

Onboarding Specialist
Do you enjoy building solid internal and external relationships resulting in growth?
Do you enjoy collaborating cross-functionally to deliver on common goals?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of

Responsibilities

• Delivering high quality onboarding plans to drive usage and adoption of LN products.
• Working with key contacts at new accounts to roll out onboarding programme to ensure their users get the best from their investment.
• Managing and coordinating new customer onboarding activities, acting as the primary contact for all customer onboarding queries.
• Prioritising your time and diary effectively to ensure you meet set weekly and monthly KPI’s.
• Working cross functionally with account managers and customer success teams to provide a great customer journey.
• Delivering superior client services by going above and beyond to ensure positive customer experiences

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiv