Online Assistant

at  Sainsburys

JOB DESCRIPTION:

Are you an early riser with a keen eye for detail? We have an exciting opportunity to join the Sainsbury’s team as an Online Assistant. In this role, you’ll be at the heart of our online operations, ensuring our customers receive their orders accurately and on time.

KEY REQUIREMENTS:

Pace & Efficiency: Ability to work quickly and accurately in a fast-paced environment.
Attention to Detail: Ensure every order is picked correctly, considering quality and customer preferences.
Early Shift Availability: Must be able to work the set shifts (Sunday, Monday, and Friday from 4am - 8am).
Physical Stamina: The role involves standing, walking, and lifting throughout your shift.
Team Player: Able to work well within a team, supporting colleagues as needed.

WHY JOIN US?

Competitive Pay: Offering a competitive hourly rate.
Flexible Hours: Ideal for those looking for part-time work with early morning shifts.
Staff Discounts: Enjoy discounts across Sainsbury’s, Argos, and Habitat stores.
Career Progression: Opportunities to grow and develop within the company.
If you’re someone who thrives in a fast-paced environment, enjoys working as part of a team, and is committed to delivering top-notch service, we’d love to hear from you!
Love food, shopping and fast-paced work? Joining our team as an Online Assistant could be the role for you! This is a hands-on job that makes our online customer orders happen, from the second they click the order button on our website to the moment their shopping lands on their doorstep.
As an Online Assistant you could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for. Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.
Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and have a keen attention to detail. It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.
We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work!

KEY RESPONSIBILITIES:

Order Picking: Select and prepare customer orders with speed and accuracy.
Product Quality: Ensure all items picked are of the best quality and handling products with care.
Target Achievement: Work efficiently to meet daily targets, contributing to the smooth running of our online service.
Teamwork: Collaborate with your team to maintain high standards and complete tasks within set timeframes.
Customer Focus: Maintain a high level of service, ensuring customer satisfaction even from behind the scenes.

IF THE SHIFTS FOR THIS ROLE COVER HOURS EARLIER THAN 6AM OR LATER THAN 11PM, YOU WILL NEED TO BE AT LEAST 18 YEARS OF AGE.

Sainsbury’s will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit: https://www.gov.uk/know-when-you-can-leave-school

Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:

• Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).
• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
• Free food and hot drinks provided for Colleagues in all our stores
• Generous holiday entitlement - based on the hours you work.
• Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
• Family leave – generous maternity and paternity leave.
• Pension – Sainsbury’s will match between 4-7% of your pension contributions.
• Sainsbury’s share schemes – allowing you to buy Sainsbury’s shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.
• Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.