Online Store Coordinator / Aanlynwinkel Koördineerder

at  OOS VRYSTAAT KAAP BEDRYF BPK OPERATIONS LTD OV

KERN DOEL VAN DIE POS:

Bestuur en instandhouding van die maatskappy se aanlynwinkel, om operasionele effektiwiteit en ʼn uitnemende kliënte ervaring te verseker.

MINIMUM REQUIREMENTS:

• Grade 12;
• Relevant post-school qualification in E-commerce will serve as a recommendation;
• At least 2 years retail experience. (specific experience in e-commerce will serve as a recommendation)
• Computer literate;
• Knowledge of AS400 will serve as a recommendation.
• Valid driver’s license.

SKILLS:

• Good interpersonal skills;
• Good communication and language skills in Afrikaans and English;
• Able to function independently;
• Assertive;
• Creative thinking and initiative;
• Must be able to function under pressure;
• Maintaining good customer relations.
• Planning and organizational skills.
• SEO or Search Engine Optimization skills.
• Problemsolving skills.

CORE PURPOSE OF THE POSITION:

Manage and maintain the company’s online store, to ensure operational efficiency and excellent customer experience.

RESPONSIBILITIES:

• Management and coordination of the online store;
• Continuous communication with the online store developer;
• Updating the database;
• Continuous marketing of the online store;
• Close cooperation with relevant internal departments (Purchasing, IT, Marketing and Commercial Branches)
• Dealing with customer queries.