Onsite Service Technician - Hyundai

at  PT Atlas Copco Indonesia

ONSITE SERVICE TECHNICIAN - HYUNDAI

Functional area: Service
Country: Indonesia
City: Cikarang
Company name: PT Atlas Copco Indonesia
Date of posting: Aug 5, 2024
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

• To deliver service products (Start-up, Maintenance, and Optimization) with excellent follow at customer’s premises where necessary
• Develop rapport with customers through effective communication, interpersonal skills, and professionalism, responding to customer needs and working to satisfy customer expectations
• Maintain regular meetings with customers to identify the customer’s requirements, analyze their demands, and deliver a gap closure plan.
• To diagnose the problematic and inefficient performance of all Atlas Copco power tools products and take appropriate action to rectify performance
• To identify and source spare parts and consumables required for the repair of tools
• To carry out calibration, testing, and certification of all Atlas Copco power tool products, according to standard procedures
• To determine and undertake all necessary preventative maintenance on all power tool products
• To generate technical reports on service provided at the site
• To carry out pre-delivery testing and inspection of tools as appropriate prior to delivery/site installation
• To incorporate a Flexible attitude to working out of normal as and when required
• Keep effective interaction with other functions (such as project and sales) to setup and optimize the cross-functional processes