OOH Lead Dental Nurse

at  Central and North West London NHS Foundation Trust

The Dental Out of Hours (OOH) service provides urgent dental care to the population of Buckinghamshire. It is hosted by CNWL Community Dental Service, part of CNWL NHS Foundation Trust.
The post holder will work weekday evening sessions (3.5 hours), weekend sessions (8 hours) and/or Bank Holiday sessions (8 hours) which will be allocated on a rota basis to ensure that they are available to all direct reports.
They will need to carry out dental nursing duties to include assisting the dental clinician in treating patients.
Maintain high standards in Infection Prevention Control
Assist the patient on their treatment journey
Provide triage
The post-holder will be an established leader with significant line management experience. They will be responsible for the line management of the OOH nurses including the direct responsibility for the human resources tasks such as undertaking appraisal and agreeing personal development plans, invoking HR policies and support/supervision.
Assist the Dental Operational Manager and Dental Nurse Manager in managing the clinic resources and coordinating the operation of the OOH service according to:
Manage dental nursing staff including performing regular appraisals, development and monitoring of personal development plans
Responsible for recruitment, selection and retention of dental nurses
Take appropriate action in the handling of the Trust HR policies such as monitoring sickness absence, disciplinary, grievances and performance monitoring
Retrieve and produce monthly reports for the senior management team on finance, activity and performance
Effectively communicate in the management of complex financial and general enquiries from staff and patients
Act as core configurer for computerised appointment and patient record system
Responsibility for filing and recording systems, ensuring relevance, maintenance and updating
Ensure that EDI claims are processed monthly to ensure activity accurately is recorded
Carry out clerical duties associated with the running of the clinic, i.e. appointment making, monitoring referrals from 111, answering telephone calls and general enquiries, collection of mail, taking and accounting of monies received as necessary.
Undertake specific duties delegated by the Clinicians, Senior management team and Dental Nurse Manager.
May include stores/stock control duties at specified clinic as required.
Monitor and maintain stock levels of consumable items.
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you’re at, there’s always a place for you at CNWL.
In order to fulfil the job responsibilities and the environment in which these responsibilities are carried out the job holder is required to:
Maintain the highest standards of care and service , taking responsibility not only for the care you personally provide, but also for your wider contribution to the aims of your team and the NHS as a whole.
Be aware of and follow at all times the relevant National and Local codes of practice in relation to their role and function. If you are in a post that requires registration with a professional body, you are required to maintain that registration with the appropriate professional body.
Protect the confidentiality of personal information that you hold unless to do so would put any one at risk of significant harm. Keep accurate and professional records and information about staff, patients and clinical care, using the document based and computer-based systems in operation in the Trust. Work in accordance with local policies and procedures and the statutory frameworks, which govern confidentiality and data protection, information sharing and disclosure 4. Take reasonable care of Health and Safety at work for you, your team and others; ensure compliance with health and safety standards and legislation; attend all relevant Health and Safety mandatory training.
Responsible for general preparation and organisation of the surgery and the correct function of clinical equipment.
Maintain high standards Infection Prevention Control.
Ensure safe disposal of sharps and clinical waste.
Constantly interpret the needs of patients, carers and clinicians and be able to deal with them promptly and efficiently.
Work within the framework of National Guidance, Trust Policies and Service Local Operating Procedures.
Assist the clinician with the completion of patient records, including the use of a computerised system.
Empathetic manner required to provide reassurance and support for patients during their treatment.
Present a clean, professional and tidy appearance at all times when on duty.
Ensure that the surgery is welcoming and prepared for the type of patient and treatment planned.
Provide chair-side assistance to the clinician to include treating special care patients with learning and/or physical disabilities, patients with complex medical conditions, diagnosed Mental Health conditions, anxious children and adults, acting under the supervision and direction of the clinician.
May be required to assist in the provision of dental treatment on a domiciliary basis.
May be required to assist when carrying out audits, screenings or epidemiological surveys including any related duties to support thi

Please refer the Job description for details