Operation Manager

at  Future Moves Recruitment Agency

Future Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human CapitalFuture Moves Recruitment Agency is a licensed full-fledged Human Resource firm with extensive expertise and experience in human Capital development and staffing.development and staffing.
We are recruiting to fill the position below:

Operations Management

• Develop and implement operational policies, SOPs, and service standards to ensure seamless execution.
• Oversee staff recruitment, training, and onboarding, ensuring high service quality.
• Monitor and enhance guest experience, service flow, and back-office efficiency.
• Ensure compliance with hospitality regulations and industry best practices.
• Conduct post-opening performance assessments and recommend operational improvements.

Business & Stakeholder Management:

• Collaborate with hospitality investors, property owners, and clients to align operational goals with business objectives.
• Work closely with internal teams to optimize profitability and efficiency.
• Identify new business opportunities, partnerships, and growth strategies.
• Maintain strong relationships with suppliers, vendors, and contractors to ensure cost-effective and high-quality operations.