Operation Manager Housekeeping
at Marriott International Inc
Chicago, IL 60603, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 28 Dec, 2024 | USD 38 Hourly | 30 Sep, 2024 | 4 year(s) or above | Ged,Courtesy,Restaurant Management,Customer Service | No | No |
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Employment Type:
Full Time | Part Time |
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Description:
Additional Information Bonus Eligible
Job Number 24168246
Job Category Rooms & Guest Services Operations
Location Residence Inn Chicago Downtown/Loop, 11 South LaSalle Street, Chicago, Illinois, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
- Bonus Eligible
Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
EDUCATION AND EXPERIENCE
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
MANAGING AND MONITORING ACTIVITIES THAT AFFECT THE GUEST EXPERIENCE
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:4.0Max:9.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Diploma
The guest services front desk housekeeping or related professional area
Proficient
1
Chicago, IL 60603, USA