Operation Support Engineer

at  Allianz Technology

POSITION SUMMARY

The operating system support Engineer in Allianz Technology Malaysia, Regional Delivery Center (RDC) is responsible for providing technical support and maintenance for the organization’s operating systems This includes installing, configuring, and troubleshooting operating systems on servers . The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to work effectively in a fast-paced environment. The senior operation system support also responsible for coordinating and implementing the OS patches across the organization’s IT systems. This role involves assessing vulnerabilities, ensuring compliance with security standards, and minimizing disruptions to business operations. The ideal candidate will have a strong understanding of IT systems, security practices, and patch management tools.

KEY REQUIREMENTS/SKILLS/EXPERIENCES

• Bachelor’s degree in computer science, information technology, or a related field
• Proven experience in an operating system support/patching or system administration role
• Strong understanding of operating systems such as Linux, Windows, and AWS Cloud
• Proficiency in troubleshooting and resolving technical issues related to operating systems
• Experience with scripting and automation tools (e.g., PowerShell, Bash, Ansible) for system maintenance and monitoring
• Familiarity with cloud-based middleware solutions and integration platforms.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to coordinate and work independently and as part of a team.
• Certifications in middleware technologies or related areas are a plus.
• This role may require on-call availability and working outside regular hours to resolve critical issues or perform scheduled maintenance.
• The position may involve collaboration with remote teams and vendors to ensure effective middleware support and integration.
  65112 | IT & Tech Engineering | Professional | Allianz Technology | Full-Time | Permanent
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  Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
  We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
  We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let’s care for tomorrow.
  Job Level:
  Professional
  Location:
  Kuala Lumpur, MY
  Area of Expertise:
  IT & Tech Engineering
  Unit:
  Allianz Technology
  Employing Entity:
  Allianz Technology Sdn. Bhd.
  Job Type:
  Full-Time
  Remote Job:
  100% on-site
  Employment Type:
  Permanent
  ID:
  65112
  Position Cluster:
  Non-Executiv

• Installation and Configuration: Install and configure operating systems on servers according to organizational standards and requirements
• Patch Deployment: Deploy OS patches and updates to servers based on planned
• Vulnerability Assessment: Conduct regular assessments to identify vulnerabilities and prioritize patches based on risk and impact
• System Monitoring: Configure and Monitor system performance and availability to ensure optimal operation and identify potential issues
• Troubleshooting: Diagnose and resolve operating system-related issues, including performance bottlenecks, hardware compatibility, and software conflicts
• Security Management: Implement and maintain security measures to protect operating systems and ensure data integrity and confidentiality
• Cloud Management: Deploy, manage, and monitor cloud-based infrastructure. Implement and manage cloud security measures to protect data and systems
• Automation: Develop and implement automation scripts and tools to improve system efficiency and reduce manual intervention.
• Global Collaboration: Work with global teams to manage and deliver globally managed services. Coordinate with global teams to ensure alignment and consistency in service delivery
• Documentation: Maintain accurate documentation of servers, system configurations, processes, and issue resolutions.
• Any other duties when deemed necessary. Completing projects on various issues when needed