Operational Coordinator

at  University Hospital Southampton NHS Foundation Trust

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please note this vacancy is only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.
Please see below for a detailed job description of the role.
Do you have a passion for delivering quality service to patients and supporting world-class clinical care? If so, we have the perfect role for you.
The outpatient administration centre (OPC) at University Hospital Southampton NHS Foundation Trust (UHS) is offering 3 new and exciting roles which are looking to shape the future of outpatient administration that UHS offers. We are looking for highly motivated, compassionate, and inclusive individuals to join our emerging Trust Outpatient service, leading on implementing new efficient processes and digital technology in a fast-paced administration centre, focusing on providing a quality service through a patient-first approach.
Working closely with operations managers and outpatient business manager, you will be empowered to deliver new processes and structures aligned with strategic goals, leading teams within the OPC. You will have the freedom to use creative and out-of-the-box thinking to deliver the best outpatient service for patients.
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees can access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Key Responsibilities
To deputise for the operational managers and access manager as required.
Be responsible for the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
To ensure that patient pathways are managed in line with Trust and National reporting standards and that all documentation is maintained in line with information governance principles.
To support the operational management team with day-to-day operational issues.
Take a project lead role as required on service improvement projects in line with patient services centre objectives.
For additional information, please refer to the job description and person specification

Please refer the Job description for details