Operational Excellence Agility Lead

at  JPMorgan Chase Co

JOB DESCRIPTION

Join our team to foster agile methodologies, encouraging a culture of innovation and high performance in a leading financial institution.
As an Agility Lead in Identity and Access Management you will play a significant role as a champion for the adoption and continuous improvement of Agile practices within our teams. Leveraging your deep knowledge of product development methodologies and Agile principles, use your expert guidance, mentorship, and support to teams to foster a culture of collaboration, innovation, and high performance. As a recognized subject matter expert, put your knowledge to use to work on complex issues, exercise considerable judgment, and make impactful decisions that shape the operational and business direction of your sub-function. Your leadership, communication, and coaching skills will be instrumental in empowering teams to deliver high-quality solutions efficiently and effectively, while continuously adapting to changing requirements and priorities.

REQUIRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
• Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
• Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
• Experience with lean six sigma, opportunity assessments, value stream identification, and organizational change management
• Lean Six Sigma, Green Belt or verifiable equivalent experience
• Experience with the Agile Guide, Scrum Master or RTE role in large frameworks program (SAFe, LeSS, etc.) and 3 or more years’ experience in at least 1 framework
• Skilled with using innovation competencies such as maker-culture, lean-startup, and design-thinking
• PMP certification from the Project Management Institute or verifiable equivalent experience
• Demonstrative skills with value stream identification, process mapping, story mapping, transformation roadmap development, and building operating models

PREFERRED QUALIFICATIONS, CAPABILITIES, AND SKILLS

• Formal training on Agile coaching (formal coaching certifications preferred).
• Industrial engineering experience is a major plus
• Product Owner Certification such as CSPO, SAFe PO/PM or PSPO or verifiable equivalent experience
• Awareness or experience with widely successful Agile techniques: User Stories, BDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Mobbing, working with automation utilities, etc.

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

• Leads and coaches teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
• Uses advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership
• Develops and implements short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions
• Identifies trends and generates original ideas to contribute to the development of new policies and best practices within the discipline
• Leads the orchestration of key business processes improvements; work across several product areas to ensure consistency in the identification and execution of cross functional operational excellence initiatives
• Fosters a culture of innovation and continuous improvement across the organization
• Ensures the advancement of lean roadmaps which illustrate where improvements exist within the product lines to enhance operational and delivery performance
• Serves as a partner, facilitator, and trainer on operational excellence topics (solutions and tools) and demonstrate how they are utilized to improve outcomes
• Helps refine and champion the operational excellence intake model inclusive of opportunity assessments, Kaizen events, and other consultive approaches for engaging business partners