Operational Risk Analyst Sales & Service

at  Auto General Insurance

ABOUT US

Auto & General (A&G) is the fastest growing major Motor and Home insurer in Australia. We provide insurance products and solutions to safeguard a brighter future for our customers, delivered through our multi award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Virgin Money.
Our range of general insurance products protect customer’s most valued possessions on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance.
Our culture of ‘high performance with high integrity’ underpins our values and the way we interact with our customers, the community and each other. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

POSITION ACCOUNTABILITIES

• Support the leadership teams by growing the awareness and importance of Regulatory and Risk management activities.
• Ensure Risk Assessments are in place for the Department that you are responsible for, and perform risk assessments for data protection, supplier management and risk management programs.
• Ensure maintenance of Departmental Obligation register and conduct proactive gap analysis reviews, leading to recommendations to reduce risk and maintain adherence.
• Improve internal risk controls, detection & response capabilities and i dentify & report potential risks or inadequate controls related to compliance or operational risks.
• Advise and lead the development, implementation, and ongoing review, testing and assurance for A&G’s Business Continuity Framework
• Act as an internal subject matter expert in providing risk and compliance advice, expertise and education and manage the response to regulator requests and regulatory change.Support and coach team members where required including championing a culture of risk and compliance across the division.

KNOWLEDGE AND EXPERIENCE:

• 2+ years of experience working within a similar position within the financial services industry preferable.
• Well-developed and demonstrated understanding of the legislative, regulatory and compliance obligations to operate in the FSR environment.
• Ability to build and sustain effective relationships both internally and externally.Strong negotiation and influencing ability and excellent analytical and problem-solving skills.

OUR PERKS

• Location – Our North Lakes site has secure free parking and access to transport and amenities.
• Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
• Paid parental leave - We support our new parents with paid parental leave and other benefits.
• Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
• Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
• Employee discounts - You’ll receive discounts on Budget Direct insurance products.
• Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
• Onsite facilities – There are excellent end-of-trip facilities on offer and private spaces for nursing mothers.
• Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
  If you are seeking a new challenge and would enjoy the opportunity to work in a growing and changing business, click on the APPLY NOW button and submit your application.

PURPOSE OF THE ROLE

Supporting the Sales & Service leadership team, you will be delivering Auto & General’s Risk Management Strategy, ensuring Sales & Service complete and comply with all elements of the risk management framework.

*A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

• Coordinate and facilitate the delivery of specific training and development initiatives designed to strengthen risk management activities.
• Advise and lead the development, implementation and ongoing review, testing and assurance for A&G’s Business Continuity Framework, including, reviewing and analysing business impact assessments and assisting in the development of recovery plans.
• Ensure Risk Assessments are in place for the Department that you are responsible for.
• Manage the response to regulator requests and regulatory change.
• Improve internal risk controls, detection and response capabilities.
• Act as an internal subject matter expert in providing risk and compliance advice, expertise and education.
• Performing risk assessments for data protection, supplier management and risk management programs