Operational Risk Management officer

at  ERGO Insurance

ERGO is one of the major insurance groups in Germany and Europe. Worldwide, the Group is represented in around 26 countries and concentrates on Europe and Asia. In its home market of Germany, ERGO ranks among the leading providers across all segments.
Objective of the job:
Do you have a good view on how the processes in an insurance company work like? Are you able to maintain a helicopter view on what we do? And are not afraid to deep dive and challenge the process owners to ensure the risks in their processes are well under control? Are you able to challenge in force processes and propose improvements in the Business controls and overall the risk management framework? Then this job is the right fit for you.
You will be part of the qualitative / operational risk management team at ERGO Insurance N.V.. You will work on improving and further developing the risk management framework in line with requirements within the company, ERGO Insurance N.V as well as applicable Belgian and European regulation (amongst others the Solvency 2 Framework).
In this, you will closely work together with other colleagues in risk management, in other departments (customer and support services) and at ERGO group level.
Responsibility and tasks:

1. Coordinate the Internal Control System within the company:

• Coordinate review and roll-out of the new supporting tooling (Archer GRC) and provide respective trainings to the first line
• Supporting the 1lod in taking the next step in maintaining and where required improving maturity.
• Coordinate the assessment cycle with the relevant stakeholders.
• Collaborate on process risk reviews and control enhancements, challenging 1lod and recommending controls improvements when necessary;
• You are in charge of the ICS report and express 2lod opinion on the overall effectiveness of Internal Control System of the company.

1. Assist review and update of Risk Management norms. Define a monitoring framework for relevant Policies (e.g. key requirements and monitoring measures for continuous follow up of implementation of the requirements).
   Some of the following tasks could also form part of your package of assignments and duties – depending on your expertise and the task distribution within the team:

2. Assist the team to implement, optimise and monitor the Risk Management Framework required by the internal policy framework and applicable regulations:

• Conduct ad-hoc risk analysis / investigation when required;
• Contribute to the 1st line of defense maturity improvement

1. Contribute to the management and elaboration of a sound Operational Risk framework (including among others):

• Perform the annual Operational Risk Scenario Analysis.

1. Assist in regulatory reporting tasks as ORSA, RSR, SFCR.
   Under supervision from the Head of the Risk Governance & Reporting team and/or other experts within the Risk Governance and Reporting team, your work will require field collaboration with other staff within control functions such as Risk Management, Actuarial Function, Internal Audit and Compliance Function. You will also have contacts with first lines business departments and other support functions.
   Depending on your seniority, you will be fully guided or have full responsibility on your assigned tasks. The complexity of your assignments will vary.
   Internal and External Contacts – Hierarchical Position:

Internal contacts:

• Colleagues from Risk Management, Internal Audit, Compliance Function, ISO, DPO, etc.;
• Representatives from “first lines of defence” e.g. business departments and support functions.

External Contacts:

• Risk Management employees of ERGO IRM (Integrated Risk Management in Düsseldorf);
• DKV Belgium colleagues.

You report directly to the Head of Risk Governance & Reporting.
Contribution to Operating Results:
As Operational Risk Manager you help safeguard the controls put in place to ensure the company is not exposed to sudden unacceptable losses. You do so by monitoring risk evolutions in our process and the sector as well as advising on the most efficient control framework to ensure the risks we are exposed to remain within our appetite. You help the team to continuously improve the Risk Management Framework.
Additional Requirements (background, competencies):

You have the following capabilities and qualifications:

• A master degree or equivalent through experience.
• Next to French and/or Dutch, you are fluent in English (both spoken and written).
• Prior work experience in a control environment or similar (Risk Management, Audit, Compliance), preferably in the Insurance (or more general Financial Service) Industry, is a strong asset.
• Communication skills: producing written reports and establishing clear and concise communication with work colleagues and other departments.
• The ability to look beyond figures alone / insight into the company / to see the way various factors connect.
• Knowledge of the key processes and operational procedures (incl. its key risks and controls) in a life insurance company, is a big asset.
• Team-player, but also able to work independently to complete a task successfully.
• Ability to learn quickly, take initiative and driving for results.
• Good time management skills.
• Great eye for detail.
• Good knowledge of MS office.

We offer:
At ERGO Insurance, we offer you a challenging job with learning opportunities (through training, coaching, projects, and internal mobility), all in the heart of Brussels (near the Grand Place and the main train station ‘Central’).

Besides a market-based gross salary, we offer an attractive package of fringe benefits:

• year-end premium (13th month)
• competitive insurance package (hospitalization insurance, guaranteed income insurance and pension plan)
• reimbursement of public transport in accordance with the applicable conditions
• monthly meal vouchers
• yearly eco vouchers
• a yearly gift voucher
• sectoral premiums
• collective company premium (CLA 90)
• internet allowance
• telework allowance

Moreover, you can also count on an attractive leave scheme (at least 32.5 days), flexible working hours and the possibility to telework up to three days a week. This way of hybrid working guarantees a good work-life balance.
Interested ?
Apply online ! Don’t forget to add your CV and cover letter
We are an equal opportunity employer. All aspects of employment are based solely on performance, competence, conduct, or business needs. If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can make any reasonable adjustments needed to support you through your recruitment journey

Please refer the Job description for details