Operational Risk Manager

at  Coast Capital Savings

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.
Operational Risk Manager
Aug 8, 2024
Location(s): Surrey, Toronto - GTA or Vancouver - GVA
Job Type: Full Time
myWork Options: In-person, Hybrid
Starting Salary Range: $93,500 to $121,600

• Prepare reports for senior leadership on risks, controls, and risk treatment identified via the Operational Risk Management Program, including RCSAs, Operational Risk Events, monitoring and testing, and oversight duties.
• Research and report on emerging risks, including gathering information from external and internal sources, and identify appropriate emerging risk treatment strategies.
• Proactively research risk management regulations and best practices related to the subject matter field.
• Actively promote education and conduct training on operational risk management topics, particularly accountability of risk and control ownership at the business unit level and roles and responsibilities for the 3 Lines of Defense.
• Review and update Operational Risk Management Program processes, procedures, and tools, including engaging stakeholders and communicating updates as necessary (this applies to RSCAs, OREs, monitoring and testing, and risk oversight duties).
• Maintain the Internal Control and Process Mapping Inventory outlining key entity and process level controls for all business units and departments across CCS.
• Provide risk oversight, guidance and advice in one or more operational areas, including information security, project management, third-party management, products and marketing, human resources, back office operations, and information technology.
• Develop, maintain and make available training materials for all operational risk management subjects as applicable.
• Work with business units and departments across CCS to understand and map their processes and related controls.
• Review and challenge information provided by business units and departments on risk and control self-assessments and action plans.
• Collaborate with business units across CCS to identify and assess risks and controls applicable to the particular function and work with leaders within the function to derive action plans to mitigate risks where necessary further.
• Receive reports from business units and departments on operational risk events, investigate events, and provide guidance, assistance and oversight on the identification, classification and associated risk treatment and action items until event closure.
• Maintain event data and populate risk events and issues information into Coast Capital’s risk management software, including tracking action items.